How To Order Ordering could not be more straightforward,
simply follow the easy steps listed below - Browse the site to find the right products - This can be done using the menu buttons down the left hand side or via the search facility in the top left corner.
- If you would like to see a larger image (or more infomation) of a product simply click on the "Info" Button or on the product image.
- If the product requires you to select an option, then you will need to make these choices before pressing the add to basket button. Once pressed, the item is sent to your shopping basket, (which you can view at any time by pressing the checkout button located @ the top right of the screen).
- You can then continue shopping until you have all the items that you require in your shopping basket.
- When you are ready go to the checkout, (here you can delete any unwanted items), fill out the required fields and press the "Send Order" button located at the bottom left of the order form.
- Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.
- If you have chosen to pay by credit or debit card, when you click the "Send Order" button you will be transferred to the RBS Worldpay secure online payment processing system which guarantees the security of your payment.
- Please note that we do not collect any of your financial details, this is all handled by RBS Worldpay.
 Return/Refund Policy - In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods always provided that they REMAIN UNOPENED.
- The cancellation period ends on the expiry of the period of 7 days beginning with the day after the day on which the you received the goods.
- If you wish to cancel an order and return goods under these terms, please first contact us to inform us of your intention and then return your products UNOPENED. within 7 days of receiving your parcel.
- We will process a refund immediately upon receipt of the returned goods in good condition.
- More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
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